We strive to bring long-term value to our client relationships by providing innovative, best-in-class Janitorial services delivered with integrity and accountability. These services include:
Frequent rounds by our management team to assess service levels and alert our managers to any recurring or potential concerns.
Daily supervisor inspections to show the quality of work performance achieved in a particular area and the necessary improvements.
Weekly inspections to review work accomplishments and set objectives for future work needed.
Quarterly department progress reviews to assess equipment operation, management systems,risk prevention, code compliance, program balance, and documentation
Interviews and surveys to reflect how service is perceived by key people in your facility.
Executive joint review meetings to report on accomplishments, current program status, and future objectives.
Annual program performance reviews to detail our accomplishments and achievements.
Annual customer surveys to gain a clear understanding of our performance in meeting your service requirements.
We guarantee knowledgeable staff and effective equipment/products for you and your business. Our reputation and history of success with our clients and their business needs speaks for itself. There's no substitution for the best.
Our management team has more than 50 years of combined experience supervising commercial cleaning and maintenance programs for our clients. Together, with our commitment to hiring and training qualified professional cleaners, Macedo Janitorial maintains one of the best contract retention rates in the industry. Our detailed quality control measures and our dedication to consistently meeting our clients changing needs including green cleaning programs and evolving technology has made us one of the most highly sought after companies to be associated with.
Whether your business is looking to get started or it's in need of changes, you can rest assured that we’re going to help you. We’re committed to providing you with top notch janitorial support and knowledge. We approach every client with a focus on integrity, advocacy, and understanding.
Simple, we listen to what you want, we work hard to deliver on the requests and then we service your needs promptly.
With our office located centrally in Boston's Downtown crossing we're within minutes of clients' location, and within steps of all major highways and public transportation system.